{"id":5935,"date":"2026-05-24T23:46:05","date_gmt":"2026-05-24T23:46:05","guid":{"rendered":"https:\/\/bhatiabhola.com\/?p=5935"},"modified":"2026-05-24T23:46:06","modified_gmt":"2026-05-24T23:46:06","slug":"rbi-press-release-dated-20-05-2026-draft-amendment-directions-on-conduct-of-regulated-entities-in-recovery-of-loans-and-engagement-of-recovery-agents","status":"publish","type":"post","link":"https:\/\/bhatiabhola.com\/index.php\/blog\/2026\/05\/24\/rbi-press-release-dated-20-05-2026-draft-amendment-directions-on-conduct-of-regulated-entities-in-recovery-of-loans-and-engagement-of-recovery-agents\/","title":{"rendered":"RBI Press Release Dated 20\/05\/2026 &#8211; Draft Amendment Directions on Conduct of Regulated Entities in Recovery of Loans and Engagement of Recovery Agents\u00a0"},"content":{"rendered":"\n<p>The draft directions prescribe detailed standards for recovery practices, borrower protection, grievance redressal, and engagement of recovery agencies. Regulated entities must implement due diligence, training, monitoring, and codes of conduct for recovery agents while prohibiting abusive, coercive, or misleading recovery methods. It also regulates technology-based recovery mechanisms that restrict mobile device functionalities, permitting such actions only under strict safeguards, notice requirements, and compensation provisions for wrongful restrictions. Borrower privacy protections, mandatory call recording, restrictions on communication timing, and transparency obligations have also been introduced. The feedback\/ comments from stakeholders are invited.<\/p>\n\n\n\n<p><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/PressRelease\/PDFs\/PR29893FBFE9E906944B2803A1943B6D0881D.PDF\"><em>(Link: RBI Press Release Dated 20\/05\/2026<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/1CBSRA20052026B430C322D37E45FD84879751A066D05D.PDF\"><em>Draft CBs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/2SMALLRA200520269DD21D4B823D47D39721903848AEBBE1.PDF\"><em>SFBs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/3RALAB20052026BA9E9CC367AD4079A688BF22EA8F62F3.PDF\"><em>LABs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/4RARRB200520263E718FB606F14498808BACEFFFC0CA0C.PDF\"><em>RRBs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/5RAUCB200520260DB58DC035784B489BBCA46F7883AA79.PDF\"><em>UCBs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/6RCBRA20052026D2F83C24F8004344A26233BAA127EA3F.PDF\"><em>RCBs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/7AIFIRA200520263C8F9E4F499147B0B6B510176D2CE116.PDF\"><em>AIFIs<\/em><\/a><em>,&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/8NBFCRA2005202669A3A7BB867443DAB750DB8FB29A3AD9.PDF\"><em>NBFCs<\/em><\/a><em>&nbsp;<\/em><a href=\"https:\/\/rbidocs.rbi.org.in\/rdocs\/Content\/PDFs\/9RAHFC20052026725B409B2F8E405FA244EA882F97D1D4.PDF\"><em>and HFCs)<\/em><\/a><em><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The draft directions prescribe detailed standards for recovery practices, borrower protection, grievance redressal, and engagement of recovery agencies. Regulated entities [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[72,100],"tags":[],"class_list":["post-5935","post","type-post","status-publish","format-standard","hentry","category-rbi","category-rbi-drafts-for-public-comments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>RBI Press Release Dated 20\/05\/2026 - Draft Amendment Directions on Conduct of Regulated Entities in Recovery of Loans and Engagement of Recovery Agents\u00a0 - Bhatia Bhola &amp; Associates LLP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhatiabhola.com\/index.php\/blog\/2026\/05\/24\/rbi-press-release-dated-20-05-2026-draft-amendment-directions-on-conduct-of-regulated-entities-in-recovery-of-loans-and-engagement-of-recovery-agents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RBI Press Release Dated 20\/05\/2026 - Draft Amendment Directions on Conduct of Regulated Entities in Recovery of Loans and Engagement of Recovery Agents\u00a0 - Bhatia Bhola &amp; Associates LLP\" \/>\n<meta property=\"og:description\" content=\"The draft directions prescribe detailed standards for recovery practices, borrower protection, grievance redressal, and engagement of recovery agencies. 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