RBI Master Direction for Exchange of Notes and Coins: The directions mandate that all bank branches in India exchange soiled, mutilated, or imperfect notes and coins, ensuring these services are available to the public, including non- customers. Banks are to accept small denomination notes and coins, with the exception of coins below 25 paise, which are no longer legal tender. It also provides a procedure for the exchange of notes in bulk, and for resolving grievances through an ombudsman in case of disputes. (RBI Master Directions Notification 133/2025 Dated 01/04/2025)