The appellant had sought the procedure to secure an appointment with the IBBI Chairperson and details of appointments given to others. The CPIO provided a phone number, which was incorrect, and stated that appointment details were unavailable. The First Appellate Authority noted the incorrect phone number and advised the CPIO to be more careful, while also affirming that the IBBI is not obligated to create information not already held, and that personal appointment details are exempt under Section 8(1)(j) of the RTI Act.