The draft directions introduces a structured classification of service delivery points into Branches, Business Correspondent– Banking Outlets (BC-BO), and Business Correspondent–Banking Touchpoints (BC- BT), with clear operational definitions and minimum service requirements. It proposes simplification of eligibility norms for engaging BCs, mandates due diligence, and merges the Business Facilitator model into the BC framework to ensure uniformity. These standardize remuneration structures, improve governance through periodic board reviews, and introduce stricter monitoring, risk management, and consumer protection measures. The feedback/ comments from stakeholders are invited.
(Link: Draft Amendments to Directions Press Release Dated 06/04/2026)