The directions governs conduct of Government business by Agency Banks (ABs), covering appointment, commission payment, reporting, and oversight. These clearly define transactions eligible for agency commission (like government receipts and payments) and exclude items such as prefunded schemes, bank’s own tax payments, and certain financial transactions. Updated commission rates apply (Rs 40 for physical receipts, Rs 12 for e- receipts, Rs 80 for pension payments, and 7 paise per Rs 100 for other payments). Strict timelines for reporting, claim submission (within 60 days), and data uploads are mandated.