These directions focus on due diligence and risk oversight of AePS Touchpoint Operators (ATOs), individuals who facilitate transactions using Aadhaar authentication at designated points. Banks onboarding ATOs are now required to follow the Customer Due Diligence (CDD) procedure as per RBI’s KYC guidelines. If the ATO has already undergone CDD as a Business Correspondent or sub-agent, that record may be used. Inactive ATOs, with no transactions for three consecutive months, must undergo a fresh KYC process before resuming operations.
(Link: RBI Notification 63/2025 Dated 27/06/2025, Press Release)