The nomination facility in deposit accounts, safe deposit lockers and articles in safe custody, is intended to facilitate expeditious settlement of claims by banks upon death of a deceased customer and to minimise hardship caused to the family members. However, it is observed that divergent practices are being followed by banks. It has been decided to review the extant instructions and issue revised regulations to streamline the procedures and standardise the documentation to bring improvement in the quality of customer service in this regard. The comments/ feedback from stakeholders are invited.