Authorised Persons, which are regulated by the Department of Regulation of RBI, shall be governed by the respective ‘Know Your Customer’ directions as applicable to them. Authorised Persons, which are not regulated by the Department of Regulation of RBI, shall be governed by RBI NBFC-KYC Directions, 2025. The authorised Persons shall ensure compliance of directions, as applicable to them, by their agents/ sub-agents/franchisees.