Case of China Gate Restaurant Private Limited, CCPA Order Dated 29th December 2025. Central Consumer Protection Authority (CCPA) has imposed a Rs 50,000 fine for levying mandatory service charges in violation of consumer protection norms and court directions. The restaurant added a 10% service charge to customer bills and charged GST on the service charge, despite clear guidelines that such charges must be voluntary and cannot be included automatically. The action followed a complaint filed through the National Consumer Helpline, who alleged that the restaurant refused to remove the service charge and misbehaved when the consumer objected to it.